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Our Services

Extended Warranty

McCusker & Company of The Caribbean Inc. offers service contracts with customer support under the approved label "ESP" which allows the company to maintain a product even after the manufacturer's warranty has expired.

This extended service program, which targets retailers, VARs, OEMs and corporations, lengthens the basic parts and labor warranty for consumer products to additional years beyond the original manufacturers warranty. McCusker & Company of The Caribbean’s goal in each market is to exceed expectations to put great priority on solving problems, to provide value added products and unmatched customer service and to pay claims fairly and promptly.

To provide further assurance and confidence in our support commitments, the benefits under this service plan have been underwritten. The extended service programs are engineered with the needs of today's consumer in mind and are often private-labeled for clients.

McCusker & Company of The Caribbean’s clients market the products to their customers, and do so with confidence based on our customer service and tradition of delivering results. McCusker & Company of The Caribbean continually sets new standards for point-of-sale productivity by offering one of the finest ESP sales training programs in the industry. Our training staff trains your sales associates how to successfully incorporate the program into your existing sales process. There is minimum risk for claims payments to clients who sell the Extended Service Contract plans. All contractual liability lies with the administrator and there is no capital investment required by the client. The administrator handles all administration and provides your customers with superior service, 24 hours a day, 7 days a week.

Our clients can be assured that McCusker & Company of The Caribbean Inc is in the business to serve customers and is dedicated to providing them with superior service. With increasing advances in the business equipment and computer software industries, the need for innovative, world-class customer support is rising dramatically. McCusker & Company's success lies not only in keeping up the technical changes, but in establishing a cooperative relationship with clients and offering proactive solutions.

Here are some of the Extended Warranty Programs offered:

  • LCD, DLP, & Big Screen TV's
  • Computers
  • Laptops
  • Home Appliances
  • Home Theater Systems
  • HVAC
  • Printers
  • Portable Electronics
  • Audio Equipment
  • Electronics
  • PDA/Wireless Devices
  • Cell Phones
  • Lawn/Garden
  • Marine & Boating
  • Furniture

For More Information: call or email for more information today!

 

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McCusker & Company of the Caribbean
530 Avenue de la Constitución  |  San Juan, Puerto Rico 00901-2304
(787) 289-7802